A proud Australian owned family business since 1973
Trade program built for professionals who create bathrooms & kitchens for a living
For 50+ years, industry professionals have trusted us with their project requirements. We offer 21,000 + products & free shipping on tapware along with a dedicated service team ready to manage your project.
Available To Registered -
Trade benefits
Everything that comes with our trade program
Trade pricing
Exclusive trade pricing across every brand we stock.
1000's of products in stock
Thousands of tapware, basins and fixtures in stock now, dispatched fast Australia-wide.
A dedicated service team
One point of contact who knows your projects — sourcing, stock and specs sorted fast.
Free shipping on tapware
Free shipping on tapware Australia-wide, with priority dispatch on in-stock lines.
Project quoting
Send us your plans & specs and we'll quote the whole project.
The full range
21,000 + products across 65 + brands, plus two Melbourne showrooms for clients to view our quality products.
Deliveries and Pickups
Standard Deliveries
Deliveries will take place Monday – Friday during normal business hours, excluding public holidays.
All goods will despatch our warehouse within 7-10 working days from order confirmation, excluding custom items which carry varied lead times.
For Courier deliveries, the estimated delivery times from despatch are:
Melbourne: 1-3 business days
Sydney & Adelaide: 3-5 business days
Brisbane: 5-7 business days
Perth & Tasmania: 7-10 business days
Rural Areas: 10-14 business days
The above timeframes are indicative only
We provide kerbside delivery only, we do not carry goods into homes, please ensure you have sufficient labour onsite to receive delivery.
Delivery Charges
Delivery charges will vary depending on the characteristics of the items you have purchased. You can view our shipping costs in your shopping cart or contact our showroom at sales@designbathware.com.au to discuss costs with one of our team members. You can be assured that we strive to keep shipping costs to a minimum. However, please take into consideration that some purchases under $150 may incur a shipping fee from our supplier.
Faulty or Damaged Items
It is important that you inspect items you have purchased once delivered or collected from our warehouse.
If any item received is broken or faulty, please contact us within 48 hours of receiving your delivery so that our staff can investigate. We may request photos and proof of purchase of the faulty/broken item. Damages reported longer than 48 hours after taking delivery will not be accepted.
Pick Ups
At the time of purchase, customer will be required to select ‘Warehouse Collection’ at checkout.
Once all items are ready for collection, the customer will receive an email confirmation & phone call advising goods are ready to collect. Depending on stock availability, please allow approx 7 working days.
Warehouse Collection:
All goods can be collected from:
Designer Bathware
Showroom 5, 1-9 Thomsons Road
Keilor Park, VIC, 3042
1300 080 394
Collection Times:
Monday - Friday 9am - 3pm
"I have not been able to fault the service I have received from Designer Bathware. Claire has been the main staff member I have dealt with, and the service she has provided has been above and beyond anything I expected. She has been valuable in helping me choose bathroom items, and designing it as well. Nothing seemed like a problem. Thankyou, thankyou!"
